Effective Date: November 10, 2025
Introduction
Welcome to The Cookie Haus (“we,” “our,” “us”).
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By visiting or purchasing from thecookiehaus.shop, you agree to the terms in this policy.
Information We Collect
We may collect the following information when you visit or place an order:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
Payment Information
- We do not store full credit card numbers.
- All payment processing is handled securely by our payment provider (ex: Shopify Payments / Stripe / PayPal).
Website Usage Information
- Pages viewed
- Time spent on site
- Device type / browser
- IP address
(This is collected through cookies and analytics tools.)
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about orders, questions, or support
- Improve our products and website experience
- Send updates, promotions, or marketing (only if you subscribe)
We never sell personal information to third parties.
Cookies & Tracking
We may use cookies to:
- Improve website performance
- Remember your preferences
- Analyze traffic and usage
You can disable cookies in your browser settings at any time.
Sharing of Information
We may share certain information with trusted third parties who help us operate our business, such as:
- Payment processors
- Shipping carriers
- Email marketing platforms (if you subscribe)
These partners are only allowed to use information to perform services for us — not for their own marketing.
Data Security
We take reasonable steps to protect your personal information.
No online platform is 100% risk-free, but we work to keep your data safe.
Your Rights
Depending on your location, you may request to:
- Access your personal data
- Correct or update your information
- Request deletion of your data
- Unsubscribe from marketing emails at any time
To make a request, contact us using the email below.
Contact Us
If you have any questions about this Privacy Policy or how your data is used, please contact:
The Cookie Haus
Email: [insert contact email]
Updates to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a new Effective Date.